Intelligent Automated Virtual Customer Support
Services with a Human Touch.

Learn more
1

Collaborate

We deliver collaborated Virtual assistance services with excellent communication to answer emails and chat support.

2

Assemble your Team

We have a trained team which works together to offer dedicated virtual assistant customer service staff.

31

Getting It Once

We ensure that the communication should be well addressed by you and the instructions must be straightforward and simple to get it right at first time itself.

Live Agent

Support at your fingertips whenever you need wherever you require. Our team is always available for your support. Guaranteed 24/7 Uptime. Virtual Assistance fosters creative thinking and encourages you to seek innovative solutions. Our employees enjoy the freedom to devise out-of-the-box strategies in day to day work.

 

  • alert
    Alerts/Escalation
  • live
    Live Chat
  • doc
    Document Management
livechat
zendesk

Hiring  A

Virtual Assistant

The process of hiring a virtual assistant is not easy and requires businesses to put a lot of effort to self-assess their needs, tasks that need to be delegated and then to find a perfect candidate.

 


  • Boost Sales by Searching Perfect Person

  • Delivering Excellent Customer Services

  • Ensuring a Result Oriented Professional is Hired

Building

an Excellent Virtual Team

Every enterprise has to take an extra pain to build a virtual team. We must have the clear idea of tasks which are to be assigned to a virtual assistant. The skillset of virtual assistant must be clear in mind. Make sure that the company from where you are hiring a virtual assistant.

 

  • 1olark
    Provide Chat Support
  • 2olark
    Ensure Customer Satisfaction
  • 3olark
    Assured Customer Engagement
olark
intercom

Virtual

Customer Support Services

The customer support by a virtual assistant must be straightforward and simple. It must be a customer friendly task. Direct product selling and building a customer database should not be the preference rather we must focus on solving customer’s query.

 

  • 1intercom
    Solution Providing Approach
  • 2intercom
    Satisfactory Customer Services
  • Untitled-2
    Quickly Building a Brand

Engaging

the Customers for A Long Time

Acquire and engage your customers to provide anytime, anywhere connectivity. Today’s customer wants to reach to you at all hours. We assist you to provide execuives who do their job brilliantly.

 

  • 1freshdesk
    Providing Helpdesk Services
  • 21freshdesk
    Customer is Priority
  • 31freshdesk
    Nurtured Executives to Boost Sales
freshdesk
salesforce

Challenging

Customer Services

You don’t have to be hard in building customer relationships. We invent new ways to impress the customers and scale business efficiency. We serve our customers with sound product knowledge.

 

  • 1salesforce
    Problem Solving Techniques
  • 2salesforce
    CRM Based Solutions
  • 3salesforce
    Precise Actions Lead to Profitable Results

The Bottom Line

Growth Hack: Redirect the money you save with CloudVA to acquire new customers

New Hire

$5,653/mo

$5,653/mo

CloudVA

$1,200/mo

$14,400/year

Salary for CSR III:
Manager for CSR (shared cost):
Overhead: Payroll Tax, Real Estate, Benefits:
Computer + Phone + IT Support:
Recruiting/Hiring Costs:

$44,671
$9,000
$11,168
$1,500
$1,500

Management Team
Facilities
Computers, Phone, Internet
Infrastructure
61% Cost Savings

Requirements and Responsibilities For Customer Service Representative III

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Requires a high school diploma or equivalent and at least 5 years of experience in the field or in a related area. Familiar with a variety of the field’s concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Typically reports to a supervisor or manager. A wide degree of creativity and latitude is expected.

Let’s start the conversation & allow us to assist you

Be ready with your specific need so that you can meet your virtual assistant.